These Terms and Conditions govern your use of the 365 juan platform, including all games, sports betting, bingo, VIP features, and account services available to players in the Philippines. Please read this page carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to all the terms set out below. If you have questions about any section, visit our FAQ page or contact our support team before proceeding.
To register and use 365 juan, you must be at least 21 years of age and a resident of the Philippines where online gaming is permitted under applicable local regulations. By completing the registration process, you confirm that all information you provide is accurate, complete, and up to date. Each player is permitted to hold only one account on the platform; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify our support team immediately. 365 juan reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible persons will be closed and any pending balances handled in accordance with applicable regulations.
All financial transactions on 365 juan — including deposits, bets, winnings, and withdrawals — are conducted exclusively in Philippine pesos (PHP). You may only deposit funds using payment methods that are registered in your own name; third-party deposits are not permitted. Minimum and maximum deposit and withdrawal amounts are displayed within the platform and may be updated from time to time. Withdrawal requests are processed in accordance with the platform's standard processing schedule, and additional verification may be required before funds are released. 365 juan is not responsible for delays caused by third-party payment processors or banking institutions. Any attempt to manipulate payment systems, exploit processing errors, or conduct fraudulent transactions will result in immediate account suspension and may be reported to relevant authorities. For detailed guidance on payment methods, refer to the FAQ section.
All games, sports betting markets, and bingo rooms available on 365 juan are governed by individual game rules that are accessible within each respective section of the platform. Players are expected to participate in all games in good faith and in accordancewith the stated rules for each game type. Any form of cheating, collusion, use of automated betting software, or exploitation of technical errors is strictly prohibited and will result in immediate account termination. Bets that have been confirmed and accepted by the platform are final and cannot be reversed except in cases where a technical error is formally acknowledged by 365 juan. The platform reserves the right to void any bet that was placed based on incorrect odds, system errors, or in violation of these terms. Players who attempt to abuse promotional structures, bonus conditions, or VIP reward mechanics will have their accounts reviewed and may be suspended. All decisions made by 365 juan regarding disputed bets or game outcomes are final, subject to any applicable regulatory review process. If you believe a game result or bet settlement is incorrect, you may raise a formal dispute through the platform's support channels within seven days of the relevant event.
Participation in the 365 juan VIP loyalty programme is automatic for all registered players and is based on cumulative activity across sports betting, bingo, and casino-style games on the platform. VIP tier progression, reward values, and benefit structures are determined solely by 365 juan and may be adjusted at any time with reasonable notice provided to affected players. Rewards earned through the VIP programme are non-transferable, cannot be exchanged for cash unless explicitly stated, and must be used in accordance with any applicable wagering conditions. 365 juan reserves the right to review, adjust, or revoke VIP status if account activity is found to be in breach of these Terms and Conditions. Players who close their accounts voluntarily will forfeit any unused VIP rewards or pending tier benefits at the time of closure. The platform does not guarantee any specific reward value or tier duration, as these are subject to ongoing review. For more information about how the VIP programme works, visit the VIP section.
365 juan is committed to promoting responsible gaming among all players in the Philippines and provides tools to help players manage their activity safely and within their personal limits. Players may request deposit limits, session time reminders, or self-exclusion periods through the platform's responsible gaming features at any time. Self-exclusion requests are processed promptly and, once active, prevent the player from accessing their account for the duration of the chosen exclusion period. During a self-exclusion period, 365 juan will not send promotional communications to the excluded player. Players who are concerned about their gaming habits are strongly encouraged to review the resources available on the Responsible Gaming page before continuing to play. Attempting to circumvent a self-exclusion by creating a new account is a breach of these Terms and Conditions and will result in permanent account closure. If you need immediate assistance, please contact our support team directly through the platform.
All personal information collected by 365 juan during registration and ongoing platform use is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. You consent to the collection, storage, and processing of your personal data as described in the Privacy Policy when you create an account. 365 juan uses industry-standard security measures to protect player data and financial information, but cannot guarantee absolute security against all possible threats. Players must not share their account credentials with any third party, and 365 juan accepts no liability for losses resulting from a player's failure to keep their login details secure. Any suspected data breach or unauthorised account access must be reported to our support team immediately so that appropriate action can be taken. The platform may use cookies and similar tracking technologies as described in the Privacy Policy to improve the user experience and platform performance. Players who do not agree to the data practices described in the Privacy Policy should not register or continue using the platform.
365 juan provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times, as maintenance, technical issues, or circumstances beyond our control may occasionally affect service availability. The platform is not liable for any loss of winnings, data, or opportunity arising from service interruptions, provided that reasonable steps are taken to restore access as quickly as possible. Players are responsible for ensuring that their use of the platform complies with all laws and regulations applicable to them in their jurisdiction within the Philippines. 365 juan reserves the right to amend these Terms and Conditions at any time, and continued use of the platform following the publication of updated terms constitutes acceptance of those changes. Material changes to these terms will be communicated to registered players through the platform's standard notification channels. If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue to apply in full. For any questions about these terms, please visit the FAQ page or contact our support team.
If any part of these Terms and Conditions is unclear, our FAQ section covers the most common questions from Filipino players. You can also create an account and reach our support team directly through the platform once you are logged in.