365 juan Privacy Policy

When you register an account with 365 juan, we collect the personal details you provide, including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect information generated through your use of the platform, such as login timestamps, game activity records, betting history, and deposit and withdrawal transactions in Philippine pesos. Device and technical data — including your IP address, browser type, operating system, and mobile device identifiers — are collected automatically when you access our platform. This information helps us verify your identity, process transactions securely, and ensure that our services are delivered correctly to players in the Philippines. We may also collect information you provide when you contact our support team, including the content of your messages and any documents you submit for verification purposes. We do not collect sensitive personal information beyond what is necessary to operate a licensed gaming platform and comply with applicable regulations. All data collection is carried out in accordance with the data privacy standards applicable to online gaming operators serving the Philippines market.

The personal information we collect is used primarily to create and manage your player account, process deposits and withdrawals in PHP, and deliver the gaming and betting services you have signed up for on 365 juan. We use your data to verify your age and identity as required for responsible gaming compliance, and to detect and prevent fraudulent activity, money laundering, or any misuse of the platform. Your contact details allow us to send you important account notifications, security alerts, and updates about changes to our terms or this Privacy Policy. Where you have opted in, we may also use your information to send you relevant promotional communications about new games, VIP rewards, or platform features — you can opt out of these at any time through your account settings. We analyse aggregated, anonymised usage data to improve platform performance, fix technical issues, and develop new features that better serve Filipino players. Your data is never sold to third-party advertisers or marketing companies. We retain your personal information only for as long as is necessary to fulfil the purposes described in this policy or as required by applicable law.

365 juan does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary and under strict confidentiality agreements. These third-party partners are required to handle your data in a manner consistent with this Privacy Policy and applicable data protection regulations. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of 365 juan or its players. In the event of a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described here. We will notify you of any material changes to how your data is shared through the platform's standard communication channels. If you have concerns about a specific disclosure, you may raise them with our support team directly.

Our platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly across your devices. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in or use core features. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may arise — this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on the 365 juan platform. Any tracking we perform is solely for the purpose of improving your experience and maintaining platform security. For more information about how cookies work and how to control them, most modern browsers include a built-in help section with step-by-step guidance.

As a registered player on 365 juan, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request corrections to any inaccurate or incomplete information in your account, and we will process such requests promptly. If you wish to close your account and request deletion of your personal data, you may do so through the platform's account management section, subject to any legal retention obligations that may apply. You have the right to object to or restrict certain types of data processing, including the use of your information for direct marketing purposes. Where we process your data based on your consent — such as for promotional communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. If you believe your data privacy rights have been violated, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We take all privacy concerns seriously and will respond to any formal request within a reasonable timeframe.

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls that limit who within our organisation can view your personal data, and regular security reviews. Your account is protected by password authentication, and we strongly recommend that you use a unique, strong password and do not share your login credentials with anyone. In the event of a data security incident that affects your personal information, we will notify you and the relevant authorities in accordance with applicable legal requirements. We retain your personal data for as long as your account remains active and for a period thereafter as required by law or legitimate business purposes, such as resolving disputes or complying with regulatory obligations. Once the retention period has expired, your data is securely deleted or anonymised. If you have questions about our security practices or wish to report a suspected security issue, please contact our support team immediately.

365 juan reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players through the platform's notification system and update the effective date at the top of this page. Continued use of the platform after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your data, you can reach our support team through the platform after logging in to your account. For general enquiries, you may also visit our FAQ page for answers to common privacy-related questions. We are committed to maintaining your trust and ensuring that your experience on 365 juan is safe, fair, and transparent.